Employee relationship management – 5 Tips on how to do it right!
by Raneen JamaledinePublished on March 31, 2017
Employee Relationship Management is essential in today’s competitive business world. Building and maintaining healthy employee relations is a key requirement for your business to succeed. No one can succeed alone without great teamwork.
But how do we do so?
Enhancing communication channels and motivation in employees is a great base for healthy employee relationship management.
In addition to this, creating a uniformed vision, embracing equality and being a great leader is a must.
Building better employee relations requires a sound balance between:
employee’s needs are being met and
the company is producing profitable and on-going business.
As you can imagine, fostering great employee relationships holds many advantages for an organizations success.
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Here are some advantages of employee relationships are managed well:
Sound employee relationship management maintains a harmonious atmosphere at the workplace: one that is healthy among and between all levels of employees.
Happy employees are more confident and productive. They take on increased responsibilities more efficiently.
A stronger employee relationship leads to better employee morale and job satisfaction. This creates lower stress levels and increased enthusiasm, in turn, enhances their abilities to better meet the company’s goals and objectives. This fosters a building of trust and loyalty towards the company.
Improved communication channels lead to conflict reduction, reduced staff turnover rates, and absenteeism levels. This reduces unnecessary costs associated with re-hiring and re-training new employees. It allows misunderstood situations to be clarified and put in place quick solutions to rectify the issue effectively.
Companies that nurture employee relations enhance an employee’s motivation to be creative. This encourages a culture of innovative thinkers and cultivates a teamwork type ambiance.
Here are few ideas about how you can achieve that.
A workplace that promotes great employee relationship management usually demonstrates:
• Equality prohibits favoritism and promotes a fair and uniform working environment. It creates an atmosphere in which employees feel relaxed and comfortable, knowing that they are commended and promoted based on their contributed efforts and goal achievements. When employees feel a genuine sense of equality they are more likely to be more productive and work harder.
• Make certain that your employees are knowledgeable of policies and recognize their limits and boundaries among their co-workers and management personnel.
Effective and open communication
• Given that your employees are the assets and backbone of your company’s operational success, improved communication is essential.
• Encompassing a work environment with an effective communication approach starts with keeping your door open to all employees and management personnel. An open door policy reinforces that you are always there to listen and take on concerns and questions. This leads to a workplace that is able to empathize with grievances, resolve misunderstandings and reduce internal conflict in an effective and quick manner.
• A secretive business owner can lead employees to mistrust their leadership and reduce employee morale, thereby damaging communication channels. Successful business owners effectively communicate and engage their employees in the businesses operation. This entails a positive interaction of management’s developments and plans as well as employee’s communicating their own feedback and judgments.
Effective employee relationship management requires a Shared vision
• Policies, goals, and objectives of a company should be clearly articulated and uninformed with all employees. This allows employees to work towards the same vision and drive the company forward.
• Sharing the company’s vision also means that employee’s opinions are taken on board. A collaborated vision instills an employee’s desire to improve the company’s image, brand, and position in the industry. A good employee relation culture encourages employees to share their ideas and input. When an employee feels their input is highly regarded, this enhances an employee’s determination to further excel in attaining a company’s set goals and objectives. Consider conducting monthly update meetings of the businesses short-term and future aspirations and goals.
• Motivating employees is fundamental to enhancing overall productivity and attaining set goals. However, for this to be effective you must ensure that expectations are clearly defined and feedback is understood. The absence of this can produce major conflict and be detrimental to your company’s operation. Therefore, ensure that you are proficient in creating an environment where positive employee relations are present.
• Implement programs that encourage health and wellness. Managing your employees’ stress and improving their sense of well-being allows them to feel appreciated and cared about. When your employees are happy and well, their motivation to do well takes over.
• Respect and value your employees. Provide incentives and rewards, such as Employee of the Month programs, flextime and movie vouchers. Also, consider career development opportunities where warranted.
• Employee relations help you to understand what motivates and drives your employees to be more productive.
Inspirational leadership is essential for effective employee relationship management
Being the boss doesn’t entail telling people what to do and how to do it. Conversely, a successful employer is one that drives their employees to achieve results, reach targets and demands excellence.
They are not forceful in their demands; however, they are effective in how they communicate and motivate employee achievement. Being likeable, yet a respected leader should be a must skill to achieve. This talent facilitates the ability to cooperate, instil trust and effectively coach and mentor your employees. A positive connection energizes your employees to excel. You don’t want your employees to feel scared or nervous in their own shoes; productivity decreases and so does your relationship.
Adopting these steps effectively to enhance your employee’s relationships at the workplace stimulates employees to achieve and strive for a more outstanding level of performance. This in turn reels in new business opportunities, improves customer relations and attracts new clients.
A dynamic work culture is therefore crucial to the growing success and sustainability of your business. So, start improving your workplace employee relationships today, and watch the rewards roll in!