Sustainability Is Not Holding Back Innovation, It’s Accelerating It

Sustainability Is Not Holding Back Innovation, It’s Accelerating It

In a world where climate change is becoming an ever more pressing reality, sustainability isn’t something that can be ignored. While some might think that the focus on sustainability slows down innovation, this article will discuss why sustainability is actually driving innovation forward and what this means for businesses and consumers alike.   Introduction: Sustainability […]

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6 Tips for Creating Immaculate Social Media Content for Your Business

6 Tips for Creating Immaculate Social Media Content for Your Business

A social media presence remains indispensable for businesses of all sizes, across niches and industries. Not only does having a strong presence help in generating leads and new customers, but it even helps in instilling trust and projecting authority.  In order to build and retain an audience, however, businesses have to focus on crafting quality, […]

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Happy Customer Service Agents Make Happy Customers: How to Encourage Genuine Smiles in the Call Center

Happy Customer Service Agents Make Happy Customers: How to Encourage Genuine Smiles in the Call Center

Improving customer satisfaction means improving employee satisfaction, as it’s the best way to encourage genuine smiles. After all, genuine smiles can’t happen on command, but they can be endlessly powerful in the workplace. Happy employees are likely to reach their full potential.    10 Ways to Improve Employee Satisfaction in the Workplace Since customer experience […]

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