Millions of companies around the world rely on a call center operation to answer customer calls or to sell to customers. After the COVID-19 outbreak reduced our face to face interactions, Call Centers and Contact Centers became even more important. Customer calls have risen during the pandemic. Also, Call Centers provide many job opportunities and […]
Everyone is involved in initiating and managing projects, from planning your next vacation to launching a new product in your business. We believe that project management skills are fundamental and should thus be taught to everyone starting from the school years. Project managers delivered a 25% decrease in failed projects – according to the State […]
Digital Marketing is even more essential given that the COVID-19 pandemic has sped up the pace of digitalization. Wouldn’t you agree? Consumers are now, more than ever, digitally connected. Businesses that can market their products and services digitally would be rewarded with more sales. 45% of consumers say they’re using their mobile phone more as a shopping […]
Team – Together Everyone More Achieves Want to get better performance through better teamwork? Then you are in the right place. In this article, we will go over some of the essential elements to get more performance from teams through better teamwork. We will also cover some of the ways that you can apply these […]
“Take care of yourself, be healthy, and always believe you can be successful in anything you truly want.” – Alessandra Ambrosio Good health and wellbeing is the key to success in professional life. If you want a thriving career, your physical and mental wellbeing at work needs to be fantastic. That’s the only way to […]
At Potential.com, we strive to empower people, so they reach their full potential! Our journey of empowering people began over 15 years ago. During this time, we invested our efforts trying to decipher how people think and behave and then apply our knowledge to enhance our platform and content. We have in the process […]
Tatawwar, brought to you by HSBC in partnership with Potential.com, brings together students, teachers, and government bodies to create a better future. HSBC and Potential.com have today launched the third edition of its future skills flagship programme, Tatawwar: Building Tomorrow’s Minds, for students across the UAE, Egypt, Oman, Kuwait, Bahrain, Qatar, and Algeria. […]
The digital age helped revolutionize the business landscape, giving rise to virtual businesses that operate purely online. The primary drivers in this new front are Cyberpreneurs – entrepreneurs who leverage the speed and power of the internet to do business. What is Cyberpreneurship, and why does it matter in today’s economic landscape? This article aims […]
When you dreamed of running a business then you probably thought of the freedom it would give you, the success and the fun things about doing something you love for a living. You probably didn’t consider some of the less glamorous sides of running a business, such as cutting costs, but these can be some […]
The COVID-19 pandemic has made it necessary for almost all businesses to migrate online to survive. With physical stores shutting down and people heading online to shop, you’re missing out on a lot if you’re not going online. But even once you go online, it’s a slow, uphill battle to get to your customers and […]