There are numerous examples of customer experiences going wrong. From unsatisfied in-store visits to unmet delivery timeframes for products purchased online, businesses run the gauntlet when faced with earning a consumer’s business and loyalty. One little exchange can set a bad customer experience in motion, which, thanks to social media, can go global in […]
Category Archives: E-commerce
In modern times, trading and marketing have just gotten to another level. From the old days when customers went all over the place in search of what they needed, to the modern days where they can make their orders at the comfort of their homes. In a nutshell, e-commerce is the way to go. In […]